Privacy policy

Privacy Policy
Last updated: 4/24/2026

1. Introduction
   This Privacy Notice for Fireside Comforts ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://firesidecomforts.com or engage with us in other related ways, including sales, marketing, or events.

If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect
   We collect personal information that you voluntarily provide to us when you register, make a purchase, contact us, or otherwise interact with our Services.

This may include your name, email address, phone number, billing address, shipping address, and payment-related information.

We do not process sensitive personal information.

Payment Data: Payment information is processed securely by Shopify and its payment providers. We do not store full payment card details. You can review Shopify’s privacy policy at https://www.shopify.com/legal/privacy.

1. How We Use Your Information
   We process your personal information to provide and deliver products, communicate with you, respond to inquiries, improve our Services, personalize your experience, and comply with legal obligations.

We may also use your information for marketing purposes, including sending promotional emails, which you may opt out of at any time.

1. Sharing Your Information
   We may share your personal information with trusted third-party service providers, including payment processors, shipping carriers, analytics providers, and marketing platforms, only as necessary to operate our business.

We may also share information in connection with business transfers such as a merger or sale.

1. Cookies and Tracking Technologies
   We may use cookies and similar technologies to improve your experience, analyze site traffic, and support marketing efforts.

We may use tools such as Google Analytics to understand how visitors interact with our website.

You can control cookies through your browser settings.

1. Data Retention
   We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.
2. Data Security
   We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no system can be guaranteed to be completely secure.
3. Information from Minors
   We do not knowingly collect or market to individuals under 18 years of age.
4. Your Privacy Rights
   Depending on your location, you may have rights to access, correct, or delete your personal information, as well as opt out of certain uses.

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

1. Do-Not-Track Features
   We do not currently respond to Do-Not-Track browser signals.
2. United States Privacy Rights
   Residents of certain U.S. states may have rights to access, correct, delete, or opt out of the processing of their personal information, subject to applicable laws.

To exercise your rights, you may contact us using the information below.

1. Updates to This Notice
   We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised date.
2. Contact Information
   Fireside Comforts
   2800 E Enterprise Ave STE 333
   Appleton, WI 54913
   United States
   support@firesidecomforts.com
   715-921-8262