Terms and Conditions

Introduction
Welcome to Fireside Comforts ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at https://firesidecomforts.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
Eligibility
By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
Accounts and Registration
You agree to provide accurate information and maintain the security of your account. You are responsible for all activity under your account.
Orders and Payment
All products are subject to availability. Prices may change without notice. We reserve the right to refuse or cancel any order due to availability, pricing errors, or suspected fraud. Payments are processed securely through Shopify.
Shipping and Delivery
Please refer to our Shipping Policy for full details. All purchases are made pursuant to a shipment contract. Risk of loss passes to you once the order is transferred to the carrier.
Returns and Refunds
Please refer to our Return and Refund Policy for full details.
Product Use and Installation
Products must be installed and used according to manufacturer instructions and applicable local codes. Fireside Comforts is not responsible for damage, injury, or loss resulting from improper installation, misuse, or failure to follow manufacturer guidelines.
Shipping and Freight
Shipping and delivery are handled by third-party carriers. Fireside Comforts is not responsible for delays or issues caused by carriers, but will assist when possible. Delivery timelines are estimates and are not guaranteed.
Product Variations
Due to the nature of materials such as wood, concrete, and metal, variations in color, texture, and finish may occur and are not considered defects.
Intellectual Property
All content on the Website is owned by Fireside Comforts and protected by law.
User Content
By submitting content, you grant us a license to use it. You agree not to submit unlawful or harmful content.
Prohibited Activities
You agree not to misuse the Services or violate applicable laws.
Disclaimers
The Services are provided "as is" without warranties of any kind.
Limitation of Liability
Fireside Comforts is not liable for indirect or consequential damages arising from use of the Services.
Indemnification
You agree to indemnify and hold Fireside Comforts harmless from claims arising from your use of the Services.
Termination
We may suspend or terminate access to the Services at any time.
Governing Law
These Terms shall be governed by the laws of the State of Wisconsin, United States.
Dispute Resolution
If a dispute arises, we encourage you to contact us first so we can resolve the issue. Disputes may be handled under applicable Wisconsin law, and either party may seek relief in small claims court where appropriate.
Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
Miscellaneous
If any provision is found unenforceable, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and Fireside Comforts.
Contact Information
Fireside Comforts
2800 E Enterprise Ave STE 333
Appleton, WI 54913
United States
support@firesidecomforts.com
715-921-8262